PalmPay wins top Consumer-Friendly Business Award

PalmPay Consumer-Friendly Business Award win at LASCOPA 2025 affirms its commitment to secure, transparent, and customer-focused financial services

PalmPay Consumer-Friendly Business Award recognition has once again affirmed the digital banking platform’s growing reputation as a champion of user-focused financial services.

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The fintech firm was honoured with the Consumer-Friendly Business of the Year 2025 award at the Lagos State Consumer Protection Agency (LASCOPA) annual Consumer Service Week and Awards Ceremony.

The event took place at the Adeyemi Bero Hall, Alausa, Ikeja, and celebrated brands demonstrating excellence in consumer welfare and rights.

PalmPay’s win acknowledges its consistent delivery of secure, reliable, and inclusive financial solutions, as well as its outstanding customer support and fraud protection measures.

Speaking on the award, PalmPay’s Senior Regulatory Compliance Specialist, Opara Onyinyechi, said:

“We are deeply honoured to receive the Consumer-Friendly Business of the Year Award from LASCOPA. This recognition reaffirms our commitment to putting our customers at the heart of everything we do.”

She added that PalmPay will continue to champion trust, accessibility, and innovation, ensuring that every user enjoys safe and seamless digital banking.

PalmPay launched in Nigeria in 2019 under a Mobile Money Operator licence, and in just six years, has grown its user base to over 35 million, handling up to 15 million transactions daily.

The platform now operates across Nigeria, Ghana, Tanzania, and Bangladesh, empowering users in emerging markets to manage and grow their finances.

The award from LASCOPA reinforces PalmPay’s role in driving financial inclusion, especially in underserved communities.

Its suite of services, including mobile payments, savings, and transfer solutions, continues to serve as a critical financial bridge for millions.

LASCOPA’s annual awards are part of a broader global initiative celebrating organisations that protect consumer rights and deliver quality service.

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Honouring PalmPay sends a clear message that consumer-first innovation is not only possible but essential in Nigeria’s growing digital finance space.

David Okere