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Home Technology Infotech

MTN, Airtel, Glo sue House of Reps over controversial network probe

Nigeria's major telecom operators seek to nullify lawmakers' summonses, arguing that network quality falls under the Nigerian Communications Commission's regulatory mandate.

Peter Yakub by Peter Yakub
November 9, 2026
in Infotech, News
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MTN, Airtel, Glo

MTN, Airtel, Glo sue House of Reps over controversial network probe

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Nigeria’s leading telecommunications operators, including MTN Nigeria Communications Plc, Airtel Networks Limited, Globacom Limited and Emerging Markets Telecommunications Services Limited, which operates 9mobile, alongside the Association of Licensed Telecommunications Operators of Nigeria (ALTON), have approached the Federal High Court in Abuja to challenge the House of Representatives’ investigation into poor network quality, escalating a dispute over regulatory authority and legislative oversight on Wednesday, 4 November 2026.

The operators filed the lawsuit against the House of Representatives, its Speaker, the Clerk of the House and the Inspector-General of Police, seeking to stop lawmakers from enforcing summonses issued to their chief executives.

Also read: NYSC sagamu camp faces criticism over poor living conditions

The case, marked FHC/ABJ/CS/2713/2026, challenges invitations issued on 29 October by the House Ad Hoc Committee on Telecommunications Service Quality, which directed the companies’ chief executives to appear with relevant documents and explain persistent complaints about their services.

The companies are asking the court to set aside the summonses and restrain the lawmakers from compelling their executives to attend the hearings or issuing arrest warrants to enforce compliance.

The legal action has introduced a fresh dimension to the disagreement between the telecommunications industry and the legislature, with the operators arguing that the investigation could interfere with existing regulatory responsibilities and ongoing court proceedings.

At the centre of the legal battle is the interpretation of Sections 88 and 89 of the 1999 Constitution, which establish the investigative powers of the National Assembly.

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The operators argue that these provisions restrict legislative investigations to specific purposes, including assisting the legislature in making laws and exposing corruption, inefficiency or waste in the administration of laws and public funds.

According to their court filings, privately owned telecommunications companies do not fall within the scope of those provisions simply because lawmakers are dissatisfied with their commercial service delivery.

They also contend that the Legislative Houses (Powers and Privileges) Act 2017 cannot confer investigative powers beyond those granted by the Constitution.

The operators maintain that telecommunications service quality is primarily regulated by the Nigerian Communications Commission (NCC) under Sections 4, 70 and 105 of the Nigerian Communications Act 2003 and the Nigerian Communications (Quality of Service) Regulations 2024.

However, the House of Representatives maintains that its constitutional oversight responsibilities allow it to investigate issues affecting millions of Nigerians, including the performance of telecommunications operators.

The disagreement therefore places two important questions before the court: the extent of legislative oversight over private businesses and the boundaries between parliamentary investigations and the responsibilities of specialised regulatory agencies.

The telecommunications companies have also cited existing consumer litigation as part of their argument against the proposed investigation.

One of the cases is a ₦550 billion class-action lawsuit against MTN Nigeria at the High Court in Sagamu, Ogun State.

The action was reportedly instituted by Pekun Sowole & Co. on behalf of IT consultant Fatokunboh Fagun, former Senator Rilwan Adesoji Akanbi and other MTN subscribers.

The claim accuses the telecommunications company of persistent poor service and alleged breaches of subscribers’ data privacy.

Another case involves Kaatruths Podcast Limited and its founder, popularly known as KAA, who reportedly instituted a ₦50 billion consumer rights lawsuit against MTN, Airtel, Globacom and MultiChoice.

The operators argue that allowing the House investigation to proceed could prejudice matters already before the courts, particularly where allegations surrounding service quality and consumer rights are yet to be determined.

These arguments form part of the companies’ attempt to persuade the court that the legislative proceedings should not duplicate or interfere with ongoing judicial processes.

The lawsuit followed weeks of disagreement between lawmakers and telecommunications operators over repeated complaints about deteriorating network services.

On 29 October, the House Ad Hoc Committee on Telecommunications Service Quality, chaired by Olumide Osoba, directed the chief executives of MTN, Airtel, Globacom, Mafab Communications and other operators to appear before it by 4 November.

The committee had earlier expressed dissatisfaction with the companies’ attempts to send ALTON representatives in place of their individual chief executives.

Lawmakers insisted that each operator held a separate licence and should personally account for its service delivery rather than rely on an industry association to represent its interests.

The committee also warned that failure to honour the summonses could attract arrest warrants.

Tensions reached another point on 4 November when ALTON representatives appeared before the committee, explaining that the operators had approached the court but had attended out of respect for the National Assembly.

The lawmakers rejected the representation and ordered the delegation out, insisting that the invitations were directed at the individual company executives.

Committee chairman Olumide Osoba maintained that the investigation was prompted by mounting complaints from telecommunications subscribers.

“The investigation was necessitated by mounting complaints from telecommunications subscribers over worsening network quality, unreliable internet services and the failure of operators to deliver value for money,” he said, according to Voice of Nigeria.

The committee also raised concerns about the impact of unreliable connectivity on businesses that depend on point-of-sale terminals and electronic payment systems, as well as the implications for technological infrastructure ahead of the 2027 general elections.

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Following the disagreement, lawmakers maintained that the operators remained obligated to honour the summonses despite their decision to seek judicial intervention.

The legal confrontation comes at a time when the NCC is already implementing measures to address poor telecommunications services and improve consumer protection.

In March 2026, the commission introduced a compensation framework requiring mobile network operators to provide airtime credits to eligible subscribers in locations where service quality falls below prescribed benchmarks.

The framework, which took effect in April, covers qualifying disruptions affecting voice calls, data and SMS services.

NCC Executive Vice-Chairman, Dr Aminu Maida, disclosed on 20 October that more than 75 million subscribers had received airtime compensation for poor network experiences in 2026.

He also reported that the commission had recorded more than 6,500 network interventions during the year, including infrastructure upgrades and additional network capacity.

Despite these interventions, complaints about dropped calls, slow internet speeds, failed transactions and inadequate coverage have continued.

Figures reported for the first half of 2026 showed that the four major operators recorded a combined 413,587 consumer complaints.

Airtel accounted for 228,992, followed by MTN with 124,405, Globacom with 56,810 and T2 Mobile with 3,885.

Although 406,938 of the complaints were reportedly resolved, the figures highlight the scale of consumer dissatisfaction within the industry.

The operators have also previously pointed to infrastructure-related challenges, including fibre-optic cable cuts, network congestion and the cost of maintaining and expanding telecommunications sites, as factors affecting service delivery.

Meanwhile, ALTON has maintained that engagement with lawmakers should take place within the limits established by the Constitution.

Speaking in a separate interview with BusinessDay, ALTON chairman Gbenga Adebayo said: “The question is whether those powers extend to compelling privately owned telecommunications companies to account for their commercial activities where those matters fall within the statutory jurisdiction of the NCC.”

His position reflects the industry’s broader concern that legislative oversight should not become an alternative mechanism for regulating a sector already governed by an established statutory agency.

The Federal High Court’s eventual interpretation of the constitutional provisions could have wider implications for how the National Assembly exercises its investigative powers over private companies operating in regulated industries.

For telecommunications subscribers, however, the immediate concern remains the quality and reliability of services they pay for daily.

While the operators seek judicial protection against the lawmakers’ summonses, the House insists on accountability for persistent network failures.

Also read: NYSC sagamu camp faces criticism over poor living conditions

The outcome of the legal dispute could determine the boundaries of their respective powers, but the pressure to deliver better services to millions of Nigerians remains.

Peter Yakub
Peter Yakub

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