The Federal Competition and Consumer Protection Commission (FCCPC) has asked Wema Bank to respond to the numerous allegations of sending unsolicited account-opening messages to people who are not its customers.
In a tweet posted on its official handle on Friday, the commission said the situation was becoming widespread and should not be ‘secretly tackled’.
“Can Wema Bank comment publicly on the message that consumers without Wema Bank accounts are receiving across the country, allegedly from the bank? This situation is widespread and cannot be a DM issue anymore. Wema Bank has to come clean,” the tweet from the commission read.
Prior to the commission’s tweet, a lady, who simply identified herself as Arya Stark, had tweeted about the bank’s incessant messages, going on to describe the action as a violation of data rights.
“Hey Wema Bank! I dont own a wema bank acct, never owned one. The other day, I got OTP, now I got emails like I’m a customer. I have also read some fraudulent activities in your bank. This is a violation of data rights with CBN. I need a lawyer!,” her tweet read.
Wema Bank responded to her tweet, requesting that she send them a private message so that the issue could be addressed.
The FCCPC would however immediately step in, requesting that the bank tell the general public what the messages are all about.
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