There have been increasing number of reports of fraudulent activities being perpetrated across the Nigerian banking sector as another United Bank of Africa, UBA, customer alleged that funds in her account have been stolen.
At the UBA branch in U-turn area of Abule Egba, an account holder, Abisola Balogun, raised concerns regarding the safety of customers’ deposits at the said bank.
“Believe me fellow Nigerians, banks are no longer safe for us to keep our money as there is too many unscrupulous persons within the banking sector. I am a victim of the fraudulent act of UBA, U- turn branch, Abule Egba.
“That day I started receiving debit alerts on my phone, it was like a dream all because I went to upgrade my account.
“I have been receiving messages from UBA requesting me to come for account upgrade. On the 19th of January 2022, I went to the banking hall for the upgrade, I was given a form to fill, I filled the form and also requested for an ATM card, which was issued to me. A lady told me to go to the machine outside that she would send the PIN to activate the card to my phone number attached to the account.
“I went to the machine and waited, there I received the activation PIN and within seconds to this time, I started receiving different “one time password” (OTP) notifications.
“They almost came at the same time. It was obvious somebody somewhere has been waiting for this account upgrade. I went back inside the banking hall and complained but I was told to ignore the messages.
“To my greatest surprise within 20mins after the OTP messages came in, my #204000 was cleared from my account and up till now UBA is still quiet after series of calls and mails sent to them with the excuse was that they are investigating.
“For how long would you investigate something that happened within minutes with your system? How porous could the security network on this bank be? Or there was a deliberate issuance of a compromised ATM card to me with my banking details already compromised from source. It’s over six weeks now, still UBA could not fix the wrong done to me,” she lamented.
Balogun wondered how her money could be stolen just under the nose of the bank.
“How can my money be stolen under UBA watch? What a funny and porous banking system? Maybe I should have saved my money in a pot and buried it in my backyard instead of entrusting it to a porous UBA banking security system. I need my money back. It’s high time fraudulent acts and sharp practices within the banking system cease,” she stated.
While stating that all evidence are still on my phone, the unhappy UBA customer insisted that the financial institution must find a solution and recover her money for her.
Speaking further, Balogun a business woman, alleged that she had lost over two hundred thousand naira.
“I’ve lost about N240,000 in the process,” she said, “Till now, the bank has not done anything about it despite the mail I sent to them since January 19th, 2022 when it happened.”
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