• About Us
    • Àtẹ́lẹwọ́ Podcast
  • Contact
  • Cookie Policy
  • Disclaimer
  • Privacy Policy
  • Sitemap
Freelanews
Advertisement
  • Home
  • News
    • Crime
  • Business
  • Brands
  • Banking
  • Opinion
  • Interview
  • Entertainment
  • Podcast
    • Àtẹ́lẹwọ́
  • Sports
  • Events
No Result
View All Result
  • Home
  • News
    • Crime
  • Business
  • Brands
  • Banking
  • Opinion
  • Interview
  • Entertainment
  • Podcast
    • Àtẹ́lẹwọ́
  • Sports
  • Events
No Result
View All Result
Freelanews
No Result
View All Result
Home General

Moniepoint customers decry account freezes, missing funds

Quadri Olaitan by Quadri Olaitan
February 18, 2025
in General
0
Moniepoint customer complaints
Total
0
Shares
Share 0
Tweet 0
Share 0
Share 0
Share 0

Moniepoint customers in Nigeria report frozen accounts, missing funds, and security concerns, urging the CBN to investigate the fintech bank

 

[dropcap]M[/dropcap]oniepoint, a leading Nigerian fintech bank, is facing widespread customer dissatisfaction over unresolved account freezes, missing funds, and security breaches.

Also read: OPay introduces N50 transfer fee for transactions over N10,000

Several affected customers have taken to social media and news outlets to voice their grievances, calling on the Federal Government and the Central Bank of Nigeria (CBN) to intervene.

Suleiman Abubakar Audu, one of the affected customers, disclosed that his Moniepoint account, holding ₦522,000, has been inaccessible for over ten weeks without any resolution.

Despite providing all required documentation and making multiple inquiries, he remains locked out of his funds.

“Moniepoint blocked my account for over 10 weeks. I have provided all the necessary information, but they still haven’t released my account,” Audu stated.

Similarly, Busayo Busayo expressed frustration over ₦50,000 deducted from her account since October 2024, with no refund or meaningful response from Moniepoint.

“Moniepoint na ole (are thieves). Since October, my ₦50k is still with them with no refunds. Every time I chat with them, it’s a different story,” she lamented.

Beyond frozen accounts, some customers raised security concerns regarding Moniepoint’s banking system.

A user identified as Adeboye alleged that an unknown person had used his phone number to open a Moniepoint account without his consent, even upgrading it to a merchant-level account.

“Someone is using my number and account for Moniepoint. OTP was sent to me twice when I didn’t request it. Next thing I saw was a message saying my password was reset,” he revealed.

Other customers, like Kelvin Doris, a student, have struggled with delayed transactions, impacting their daily lives.

“I did a refund on Monday from Moniepoint to UBA, but I have not seen the money,” Doris stated, adding that he urgently needed the funds for school fees.

Amid these complaints, pressure is mounting on the CBN and the Federal Government to investigate Moniepoint’s operations and address the challenges faced by its users.

Also read: Nigerians worried as Central Bank disconnects Opay, Palmpay, others

These concerns follow recent revelations by the Nigerian Police Force, which uncovered a scam involving fraudsters who stole over ₦400 million using Moniepoint accounts.

Total
0
Shares
Share 0
Tweet 0
Share 0
Share 0
Share 0
Quadri Olaitan
Quadri Olaitan

Discover more from Freelanews

Subscribe to get the latest posts sent to your email.

Related Posts

IBB
General

Operation Amotekun not sustainable – IBB

by Freelanews
January 15, 2020
IMG 4962 jpg
General

Banking amazon, Bola Atta, celebrates as daughter weds heartthrob (Photos)

by Freelanews
April 12, 2024
d
General

U.S. announces additional $40m aid to Nigeria

by Freelanews
February 5, 2020
screenshot 2022 12 01 at 16 19 57 images 2 1.jpeg.webp (webp image 726 × 422 pixels)
General

Adeleke commends security personnel, calls for interstate intelligence sharing, policing

by Freelanews
April 28, 2023
just in
General

‘Just in’ Sowore, AAC factions clash at INEC headquarters in Abuja

by Freelanews
March 15, 2021

Discussion about this post

ADVERTISEMENT

Recent News

Makinde

Makinde receives strong push for 2027 presidential bid

October 8, 2025
Rotary Club cataract surgery

Rotary Club cataract surgery transforms 30,000 lives

October 8, 2025
Ikechukwu N arrest

Ikechukwu N arrest shocks Argentina after INTERPOL raid

October 8, 2025
CBN monetary stability

CBN assures Nigerians of monetary stability progress

October 8, 2025

Search

  • Trending
  • Comments
  • Latest
Political persecution in Ogun State

Political persecution in Ogun State: Abiodun moves against Otunba Gbenga Daniel with demolition threats again

August 9, 2025
Abdul-Muiz Olanrewaju Animashaun

Abdul-Muiz Olanrewaju Animashaun remembered with love

September 14, 2025
Taylor Swift deepfake scandal

Taylor Swift faces deepfake scandal as Swifties call for stricter regulation

January 25, 2024
April Wind Couture

April Wind Couture thrives in Nigeria’s tough economy with bold Ankara vision

September 12, 2025
amoke

‘Meals by Amoke’ We serve traditional dishes in a modern way, Bukoye Fasola reveals

0
Image 2024 03 26 at 120645 AM jpeg

Charles Inojie, Ali Nuhu call on communities to #MakeWeHalla against domestic violence

0
Meran Primary Health Centre

Lagos father shares heartbreaking experience at Meran Primary Health Centre (Photos)

0
fls2

‘Disarticulated system’ Gov’t confused about Nigerian education, expert laments

0
Makinde

Makinde receives strong push for 2027 presidential bid

October 8, 2025
Rotary Club cataract surgery

Rotary Club cataract surgery transforms 30,000 lives

October 8, 2025
Ikechukwu N arrest

Ikechukwu N arrest shocks Argentina after INTERPOL raid

October 8, 2025
CBN monetary stability

CBN assures Nigerians of monetary stability progress

October 8, 2025
October 2025
MTWTFSS
 12345
6789101112
13141516171819
20212223242526
2728293031 
« Sep    
Freelanews

Freelanews is a Nigerian digital news platform that delivers timely, credible, and engaging stories across politics, business, entertainment, lifestyle, and the creative industry, with a strong focus on promoting innovation, integrity, and inclusivity in storytelling.

Follow Us

  • Facebook
  • TikTok
  • YouTube
  • Instagram

Editor’s Pick

  • OGD vs DA
    OGD vs DA: The real story never told
    • August 22, 2025
  • Toyota Sienna harassment
    Why is Lagos State govt harassing Toyota Sienna users?
    • August 19, 2025
  • Otunba Gbenga Daniel
    Who really is Otunba Gbenga Daniel?
    • August 18, 2025

Hot!

Makinde

Makinde receives strong push for 2027 presidential bid

October 8, 2025
Rotary Club cataract surgery

Rotary Club cataract surgery transforms 30,000 lives

October 8, 2025
No Result
View All Result
  • About Us
  • Contact
  • Advertisement
  • Sitemap

© 2025 Freelanews | by Iretura.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Total
0
Share
0
0
0
0
0
0
No Result
View All Result
  • Home
  • News
    • Crime
  • Business
  • Brands
  • Banking
  • Opinion
  • Interview
  • Entertainment
  • Podcast
    • Àtẹ́lẹwọ́
  • Sports
  • Events

© 2025 Freelanews | by Iretura.

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.

Discover more from Freelanews

Subscribe now to keep reading and get access to the full archive.

Continue reading