Sakariyau Lasisi, a resident of Oyo Town in Oyo State, has accused Miriam Olusanya led Guaranty Trust Bank of ‘transferring N240,600 from his account without his consent’.
Lasisi, who is also bricklayer, said that he was with his phone, when he suddenly received two debit alerts in successive fashion on February 10.
“On checking my phone, I realised that GTBank had debited N120,300 from my account twice,” he said.
He also stated that the debit alert indicated that he had transferred N120,300 twice to two different people.
“I immediately went to the GTBank branch in Oyo Town to complain,” Lasisi said.
“But the people at the bank said the money had reached its destination. I expected them to do something via their anti-fraud unit, but they never did.”
Lasisi said he was also told by the officials who attended to him that the complaint form he filled was just a formality as the beneficiaries of the transferred funds had already emptied their accounts.
“I urged the bank to blacklist the beneficiaries and provide me with their information, but they declined. They said it was against their policy,” said Lasisi.
According to FIJ, the bricklayer also said he emailed the bank’s contact centre several times, but they did not reply. He also sent messages to the verified Twitter account of the bank but got no response.
“I wrote them through a lawyer. Still, nothing happened. I then discovered that the recipient’s name on the debit alert message I received differed from the one they used in their response to my lawyer,” Lasisi said.
“I am beginning to feel GTBank has a hand in the crime because of the way this issue is being treated. Perhaps they think I am an illiterate because of the nature of my job.”
Several phone calls were made to Cornelius Onuoha, one of GTBank’s consultants, but he did not answer them. He had also not replied to a text message sent to him at press time.
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