The Joint Admissions and Matriculation Board (JAMB) has acknowledged public complaints regarding its recently released 2025 UTME results, describing them as “unusual” and promising a swift review of its systems

[dropcap]T[/dropcap]he Joint Admissions and Matriculation Board (JAMB) has officially addressed the wave of public complaints that have followed the release of its 2025 Unified Tertiary Matriculation Examination (UTME) results.

Also read: JAMB reveals over 1.5 million candidates scored below 200 in 2025 UTME

In a statement released on Monday, the Board acknowledged the concerns raised, describing them as “unusual complaints” that appear to be concentrated in a limited number of states across the Federation.

While JAMB stated that it is taking the complaints seriously, it also announced that it is accelerating its annual system review process.

According to the Board’s spokesperson, Fabian Benjamin, this review is a “comprehensive post-mortem of the examination process that is conducted each year months after the exercise.”

“In response, the Board is fast forwarding its annual system review—a comprehensive post-mortem of the examination process that is conducted each year months after the exercise,” Benjamin said in the statement.

The Board’s annual review encompasses all critical stages of the UTME process, including registration, the conduct of the examination itself, and the subsequent release of results.

JAMB emphasised its commitment to ensuring that every candidate is provided with a fair opportunity to sit for the examination.

The statement further noted that in instances where technical issues arise during the examination, the Board promptly reschedules the test for the affected candidates without hesitation.

“We are particularly concerned about the unusual complaints originating from a few states within the Federation. We are currently scrutinising these complaints in detail to identify and rectify any potential technical issues,” Benjamin reiterated.

To ensure a thorough and impartial investigation, JAMB has engaged a diverse group of experts to assist in the review process.

This includes prominent members of the Computer Professionals Association of Nigeria, experienced Chief External Examiners who hold leadership positions in tertiary institutions, representatives from the Educational Assessment and Research Network in Africa, measurement experts in the field of educational testing, and Vice Chancellors from various universities.

The Board assured the public that if the ongoing scrutiny determines that genuine technical glitches did indeed occur during the examination process, it will take swift and appropriate remedial action.

“If it is determined that there were indeed glitches, we will implement appropriate remedial measures promptly, as we do in the case of the examinations themselves,” the statement concluded.