Access Bank denies missing ₦500 million from deceased customer’s account

Access Bank refutes allegations of missing ₦500m from deceased customer’s account, reaffirming ethical banking and customer fund safety.

Access Bank PLC has formally addressed allegations circulating on social media concerning a purported ₦500 million missing from a deceased customer’s account.

Also read: Access Bank under fire over alleged missing ₦500mln from deceased customer’s account (Documents)

The claims, initially raised by social media influencer VeryDarkMan, alleged that the bank denied the existence of the funds and required the deceased’s sister to follow specific procedures to access the account.

In its official statement, Access Bank firmly denied the allegations, describing them as baseless and without merit.

The bank clarified that no such amount was held in the customer’s account and that all processes adhered to ethical banking practices.

This statement follows claims suggesting an earlier denial of ₦2.9 million in the deceased’s account, which the bank manager allegedly later confirmed. READ MORE HERE

Access Bank dismissed these assertions, stating that investigations by both its internal teams and independent industry stakeholders had validated the bank’s position.

“Access Bank PLC operates with the highest ethical standards,” the statement read. “We protect our customers’ interests while respecting privacy laws.”

The bank urged the public to disregard sensational and unverified claims intended to mislead, reassuring its customers of the integrity of its operations.

Also read: Staff, two others steal N3.5bln belonging to customers at Access bank

It emphasised its commitment to the safety and security of customers’ funds, a responsibility it regards as a core priority.