Salesforce job cuts hit AI and cloud teams as the company restructures Agentforce and other products amid growing industry pressure

Salesforce, led by Chief Executive Officer Marc Benioff, confirmed in San Francisco, United States, on Tuesday, 9 June 2026, that it has carried out new job cuts affecting employees across several product divisions, including its artificial intelligence and cloud software teams, as part of an ongoing restructuring effort.

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The Salesforce job cuts impacted staff working on the company’s Agentforce AI product, its MuleSoft integration platform and its Marketing Cloud division, according to people familiar with the matter.

A regulatory filing submitted in California, known as a WARN notice, indicated that 86 roles were eliminated across sales, general administration and technology and product functions, underscoring the scope of the latest workforce reduction.

The company has faced increasing pressure this year as investors and analysts question how emerging artificial intelligence systems may disrupt traditional software offerings, including Salesforce’s core customer relationship management business.

Salesforce has responded by accelerating development of its own AI tools, particularly Agentforce, which the company has positioned as a central pillar of its future growth strategy.

However, internal reports have suggested that adoption of Agentforce has been slower than expected, raising concerns about its competitive positioning despite ongoing promotional efforts.

In contrast, Salesforce recently reported that annualised revenue from Agentforce had surpassed $1 billion, a milestone the company has described as evidence of growing enterprise interest in its AI capabilities.

The latest Salesforce job cuts follow an earlier round of layoffs in January, when the company eliminated fewer than 1,000 positions as part of broader efficiency measures.

The company, which had more than 80,000 employees at the end of January according to an SEC filing, has not publicly commented on the latest reductions.

Market reaction to the company has remained cautious, with Salesforce shares down significantly this year amid wider uncertainty in the enterprise software sector and increasing competition in AI-driven services.

Industry analysts say the restructuring reflects a wider trend across major technology firms as they balance investment in artificial intelligence with cost control and shifting demand for traditional software solutions.

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The developments highlight the ongoing transformation within Salesforce as it attempts to reposition itself in a rapidly evolving technology landscape marked by both opportunity and disruption.